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I purchased a Honeywell whole-home humidifier. I did not work -- out of the box. I called Honeywell for technical support today. Someone in an off-shore service center politely took my call and forwarded to the team that supports this product. I have been on the phone...
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1.4
I didn't like
  • Complete lock of customer support
  • Customer service promise broken
  • Anything about honeywell
#1168948
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Honeywell suxs

I will never buy anything with honeywell name on it. NEVER. EVERYTHING THEY MAKE IS JUNK.
1.0
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Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Style and Design
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#1162001
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My issue with Honeywell

The issue was finally resolved
1.0
Details
Customer service
Staff
#1155467
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Having issues with humidifier that is under warranty. Rep was asking me to trouble shoot my furnace which works well but knew nothing about his product. I politely asked to speak with a supervisor, 30 minutes later he came back on the phone and said he needed to...
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Anonymous
Scott

did you which component in humidifier was not working?

1.0
#1149653
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Honeywell is the worst

Don't buy from Honeywell. Terrible support. {{Redacted}}
1.0
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Diversity of Products or Services
Ease of Use
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Style and Design
Value for money
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I didn't like
  • Anything about honeywell
#1141837
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Honeywell - Humidifiers JUNK

HM-509. Keeps showing Service Required and Cleaning Required. NUMEROUS email contact with customer service to no avail. I even had a promise from them to call me at 9:0am MST, THEY CALLED AT 7:46 am MST. Latest mail was apologies and to contact a manager. STILL waiting for his responce. Honeywell used to be a good company, not anymore.!!!!
1.7
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
#1136044
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Honeywell - Poor quality of product

I brought a ct87k thermostat to replace my old one. I installed it.come to find out it’s off adopt 6 degrees from set dail to actual room temp dail. I brought it back to store and got another one now this one is off about 3 degrees. Not happy at all with your product.
#1130424
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Have attempted to contact Support (definitely an OxyMORON!) for past 4 days, both online CHAT and phone (3 different numbers), without any success. Have waited in/on line for over an hour on every occasion before hanging up and attempting to find a Life for myself....
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2.5
#1128261
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I have the FocusPRO TH6000 series thermostat. About an hour ago the system fan came on although the thermostat was not programmed to. I don't have a cooling system so I only use the setting for the heater. When I looked at the thermostat it showed the cooling system...
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1.0
I didn't like
  • Chat personnel trained only to say buy a new one
  • Total lack of phone support
  • Only answer is to buy a new one
#1127787
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Honeywell - Total frustration

Bought a simple programmable at Lowes, made in Mexico. I have 32 years plumbing and HVAC experience. A 10 minute job turned into 50 minutes because the terminal block was poorly assembled. Finally got my 2 wires in and couldn't get the cheap cover to snap on. It crashed to the floor and smashed to bits. Buying made in USA next time.
#1127205
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