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I purchased a Honeywell whole-home humidifier. I did not work -- out of the box. I called Honeywell for technical support today. Someone in an off-shore service center politely took my call and forwarded to the team that supports this product. I have been on the phone...
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1.4
I didn't like
  • Complete lock of customer support
  • Anything about honeywell
  • Customer service promise broken
#1168948
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Having issues with humidifier that is under warranty. Rep was asking me to trouble shoot my furnace which works well but knew nothing about his product. I politely asked to speak with a supervisor, 30 minutes later he came back on the phone and said he needed to...
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Anonymous
Scott

did you which component in humidifier was not working?

1.0
#1149653
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Have attempted to contact Support (definitely an OxyMORON!) for past 4 days, both online CHAT and phone (3 different numbers), without any success. Have waited in/on line for over an hour on every occasion before hanging up and attempting to find a Life for myself....
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2.5
#1128261
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Honeywell suxs

Honeywell
#1162001
1.0
Details
I will never buy anything with honeywell name on it. NEVER. EVERYTHING THEY MAKE IS JUNK.
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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My issue with Honeywell

Honeywell
#1155467
1.0
Details
The issue was finally resolved
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Customer service
Staff

Honeywell is the worst

Honeywell
#1141837
1.0
Details
Don't buy from Honeywell. Terrible support. {{Redacted}}
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Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Honeywell - Humidifiers JUNK

Honeywell
#1136044
1.7
Details
HM-509. Keeps showing Service Required and Cleaning Required. NUMEROUS email contact with customer service to no avail. I even had a promise from them to call me at 9:0am MST, THEY CALLED AT 7:46 am MST. Latest mail was apologies and to contact a manager. STILL waiting for his responce. Honeywell used to be a good company, not anymore.!!!!
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Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
I have the FocusPRO TH6000 series thermostat. About an hour ago the system fan came on although the thermostat was not programmed to. I don't have a cooling system so I only use the setting for the heater. When I looked at the thermostat it showed the cooling system...
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1.0
I didn't like
  • Total lack of phone support
  • Chat personnel trained only to say buy a new one
  • Only answer is to buy a new one
#1127787
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I have been on the phone with them for 4 days Thomas Kovacs promised instructions promise never to receive it. Don't wait to escalate it's a call center over and over an Indian telling me that they're Honeywell. This is by far the worst customer service experience I've...
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#1125259
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Honeywell - Thermostat ***
Purchased a 220volt programmable thermostat. Discovered I had a unique wiring system and would need some technical support. Called them and waited 25 minutes. Was then told that they needed to transfer me to another department-Strike one. Got a voicemail that said the...
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1.0
I didn't like
  • Runaround i got from the company
#1123523
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I have a TH6320WF thermostat that has worked great for 5 or 6 month's, I changed my ISP and called honeywell customer service to help set the thermostat to the new ISP linked up and the person messed up the thermostat and said there was something wrong with my set up...
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I didn't like
  • Customer service promise broken
#1123432
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I have a thermostat that doesn't work at all. I sent an email with photos and got a case number then no contact for 4 days. I call, wait on hold for 20 minutes for an agent, then I finally get one and give her the case number and she says can I place you on a brief...
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#1117192
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Bout the best model turbo fan, when it worked it was nice but within 2 months my first one the motor seized up. So I spent 20 dollars for return shipping to get a new one cause of the warranty. Well I just threw that piece of *** in the garbage. Motor started burning...
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#1090798
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Contact Honeywell

Mailing Address:
Honeywell International
101 Columbia Road Mailstop - M6/LM
Morristown , NJ 07962
Phone:
(877) 841-2840
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Honeywell - Purchaced two defective fan control boards
Its been almost two weeks on a friends mothers furnace. Lightning had hit a pole near the home and fried everything electronic in the house including the furnace transformer, fan controll board and primiary controll unit. After replacing all three i could not get power...
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2.0
#1051535
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