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Contact Honeywell Customer Service

Honeywell Phone Numbers and Emails

Toll-Free Number:

  • (877) 841-2840
    United States
Call customer service
Send Message

Customer Service:

  • (480) 353-3020
    International

Investors/ Franchising:

  • (651) 450-4064
    Outside the United States
  • (800) 647-7147
    Toll-Free
  • (704) 627-6200

Legal:

  • (844) 774-8634
    Privacy Inquiries

Honeywell Emails:

Investors/ Franchising
Legal
Privacy Inquiries
Media
Advanced Materials and UOP, Aerospace Asia Pacific, Aerospace China, Aerospace General, U.S. and Europe, Asia Pacific and China, Asia Pacific and China, Building Technologies, Building Technologies China, Europe and Africa, Europe and Africa, India, Latin America, Process Solutions, Safety and Productivity Solutions, Supply Chain and Retail
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Honeywell Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Honeywell Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Honeywell is 8778412840. 89% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 83% of customers reported contacting a real person successfully.

  • The average hold time is less than 1 minute. The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Honeywell may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Honeywell Customer Service?

Most Popular Number:

(877) 841-2840
United States
Total calls: 2 363 Issues resolved: 70 Last call: Feb 12, 2026

Honeywell customer support provides a range of phone numbers to cater to the different needs of its customers. For general inquiries for customers in the USA and Canada, call the company customer service number at 1-877-841-2840. The number for the international users is 1-480-353-3020. Additionally, if you prefer to speak to the Honeywell tech support team regarding thermostat support, the phone number to dial is 1-800-633-3991. A separate phone number to talk to the support team about the security alarm system is 1-800-645-7492. As there are several company phone numbers to contact customer support, choose the one that best suits you.

Honeywell corporate office is at 300 South Tryon, Charlotte, North Carolina, 28202, United States. Customers can use this address to visit in person and convey their problems to the customer representative. While most issues can be solved by talking to an expert by dialing the company technical support number, there is always an option to visit Honeywell address for complex problems. This address can also be used to mail them any essential documents.

A straightforward way to contact Honeywell support is by writing an email, including as many accurate details as possible,at honeywellprivacy@honeywell.com It focuses on any privacy concerns you are facing. Another Honeywell email address dedicated to investor relations is investorrelations@honeywell.com. An alternative is to fill out an online request form available on the company's website to establish communication via email.
This email address can be used to inquire about any concerns or doubts you have regarding the company's services. There is an option to share your feedback or file a complaint against an action if you are unhappy. Unlike receiving help via telephone, writing an email does not get you an instant response. You might have to wait two to three working days to hear back from the team. To view the form, head to the official website and click on the Support option at the bottom. Once you submit the document, the Honeywell customer support team will review it and reply.

Honeywall strives to provide as much service as possible to its customers. However, at present, Honeywell customer service hours are limited. They start at 6:00 AM and end at 6:00 PM EST, Monday through Friday. These operating hours are active for users in the USA and Canada. For international customers, there are separate support hours. The operational hours are between 10:00 AM and 10:00 PM GMT, Monday through Friday. So, to speak to Honeywell support, it's best to call during these hours.

PissedConsumer Club

Contact Information

Honeywell Website:

Honeywell Help Center:

Corporate Office Address:

Honeywell International Inc.
300 South Tryon
Charlotte, North Carolina 28202
United States

Other Info (opening hours):

United States Hours:

Monday - Friday: 12 a.m. - 9 p.m. (EST)


International Hours:

Monday - Saturday: 4:00 a.m. - 11 a.m. (GMT)


Mailing Address

Honeywell Privacy

115 Tabor Road

Morris Plains, NJ 07950

More contact details

Honeywell Customer Service Reviews

1.5 / 5
Poor
John J Goc
Terrible customer service will never order from here again so disappointed

I hate this company will never get any of my money ever again terrible customer service the description of their products is so misleading I would never recommend this company to anyone

carole r Nqh
Thermostat not working that is interesting

No answer, thermostat not working, bad customer service, want to respond to nothing but got my money for your product.

Mahlet Odk
Excellent service
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

Excellent service..ok. Works as supposed to.

Would recommend to everyone.

Great product. Would buy again

How Good is Honeywell's Customer Service?

Klara Vyq
Klara Vyq
Feels Disappointed | Sep 23, 2024

Very bad

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Raif Pys
Raif Pys
Feels Satisfied | Mar 27, 2024

The bottom line I got what I wanted!

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Gary N Nkb
Gary N Nkb
Feels Satisfied | Dec 24, 2023

Honeywell s the best quality! I always get polite, professional & courteous customer service reps!!

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Irelyn Fbn
Irelyn Fbn
Feels Satisfied | Apr 07, 2023

great except I had to call 5 different phone numbers to get to the right customer

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Britt Atd
Britt Atd
Feels Satisfied | Mar 16, 2023

Excellent service

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Keonta Bek
Keonta Bek
Feels Satisfied | Jan 03, 2023

I have been very satisfied with the customer service everytime I have occasional issues. The agents are well trained and patient. Thank you!

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Summary of Honeywell Customer Service Calls

2.8K TOTAL
CALLS
03:31 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Honeywell?

Product/ Service Question:

  • “Product defect”
  • “There's a problem with my thermostat”
  • “Heater is not working”

Request for Information Question:

  • “Help me with my thermostat Honeywell thermostat I got a whole whole permanent button on I'm trying to get off”
  • “Help hooking up SP S8610U”
  • “Need help with thermostat”

Account Question:

  • “Sold my house and I need to remove my name off of account so the new owner can register and have the app on his phone”
  • “Need to unlock thermostat”
  • “Forgot pin to thermostat”

Return/ Replace Question:

  • “I replaced batteries in thermostat now it won’t eork”
  • “Replacement LED Lights”
  • “Changing WiFi connection”

Website/ Application Question:

  • “Need a filter for my ERV and I can’t seem to find it on your site”
  • “App issues”
  • “Thermostat install issue”

Staff Question:

  • “Customer service with thermostat problem phone call, please”
  • “Want service”
  • “My cooler service”

Shipping and Delivery Question:

  • “Honeywell trying to get the whole permanent button off so I can get my heat going thermos”
  • “Can't get thermostat work”
  • “I can not get the thermostat programmed”

Employment Question:

  • “I have applied for job 3 years ago . I didnt get reply from you. I am expecting a fair opportunity from you”
  • “W2”
  • “Employment verification”

Activation/ Cancellation Question:

  • “Cancel appointment”
  • “Cancel the service”
  • “Cancel order”

Cards Question:

  • “Netaxs 123 cards”

Payments and Charges Question:

  • “For discount”

Other Question:

  • “Thermostat”
  • “Parts”
  • “HPF-PS10”

Compare Honeywell Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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