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I bought a Honeywell thermostat and installed it and it didn't work so I had to hire an HVAC company to diagnose the bad thermostat, and ended up paying to install the bad thermostat, uninstall the bad thermostat, buy a new thermostat and install that thermostat. When...
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1.5
I didn't like
  • Customer no service
#1026250
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Purchased a Honeywell HE360A Humidifier and installed it myself using the supplied video. The unit functioned good enough but the humidistat was off by 25%. I see this is a common problem based on Amazon reviews so I contact Honeywell for a replacement. I was told that...
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#994720
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Honeywell - Wall blow up with smoke
Honeywell - Wall blow up with smoke
Honeywell - Wall blow up with smoke
My programmable Honeywell thermostat blow up & caused smoke. I was out at work & came home and saw wall had some smoke on it. The house smelled very bad. The house could have gotten on fire, I got just lucky that it didnt. The theromostat is only 1 year old. Very...
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2.0
I didn't like
  • Bad quality product with expensive price
#991745
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Honeywell - Poor quality of product

Honeywell
#1130424
I brought a ct87k thermostat to replace my old one. I installed it.come to find out it’s off adopt 6 degrees from set dail to actual room temp dail. I brought it back to store and got another one now this one is off about 3 degrees. Not happy at all with your product.
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Honeywell - Total frustration

Honeywell
#1127205
Bought a simple programmable at Lowes, made in Mexico. I have 32 years plumbing and HVAC experience. A 10 minute job turned into 50 minutes because the terminal block was poorly assembled. Finally got my 2 wires in and couldn't get the cheap cover to snap on. It crashed to the floor and smashed to bits. Buying made in USA next time.
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Honeywell - Its a shame American company being outsourced

Honeywell
#1086427
Worst customer service, never received email with information i requested because they didnt know how to spell.
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Unknown Product Review

Honeywell
#1023603
1.1
Details
Tried to obtain warranty service for a whole house humidifier that was defective and still under warranty. Was given telephone numbers by customer care, of contractors to call in my area that were authorized to due work. Called company and was told they don't due work. Given runaround by Honeywell .
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After a month of installing the RTH6350 D 1000 unit, it malfunctioned with the inside temperature less than 9 degrees resulting in almost damaging my heating system as it struggled to main the 9 degree higher heat and was running round the clock. Customer service is...
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2.4
I didn't like
  • Customer service and product longevity
#975037
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I have also recently installed two wifi thermostats and needed customer service to assist with connecting one of the thermostats that had lost WIFI connection. I called the number that came up on the app and following a 30 minute wait, an Indian representative said...
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1.0
I didn't like
  • Customer service at all
#881701
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Company that installed the HVAC system has gone out of business and Honeywell won't warranty the thermostat. There techs, after 2 hours on the phone, determined the problem was the wifi card but because I didn't buy it directly from them they can't help me. TLC...
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#871489
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I purchased two RTH 221B's at Valu in Buffalo, NY. I only ended up using one. There is nothing wrong with the unit. The slip in the product emphatically emphasizes no returns to the point of purchase, so I called the 800 number to arrange for a return. The woman...
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1.0
#801289
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I just had the same experience with Honeywell not honouring the warranty on their thermostat. I spent hours on the phone with customer service in India. At the end, they asked for pictures of the thermostat back and front, a letter from the plumbing company (the...
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1.0
I didn't like
  • Customer service at all
#780297
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RTH2300/RTH221 Honeywell Thermostat catches fire
RTH2300/RTH221 Honeywell Thermostat catches fire
I replaced a Cadet Heater Thermostat with a Honeywell Thermostat (Home Depot said it should work). There were only two wires to attach. I tried calling Honeywell to confirm the placement of the two wires but they had already closed. (It was 7:19pm PST Saturday. )I...
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#762892
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Any of the Honeywell programmable T-stats have a fixed temperature differential of 1*F and an accuracy spec of +or- 1*F Thus causing these stats TO cycle any unit much to frequent causing in fail prematurely of the entire system....... Nice to work with stat but very...
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1.3
La Center, Washington
I didn't like
  • Of no help
#729731
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