Honeywell
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Honeywell Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Honeywell has 1.7 star rating based on 147 customer reviews. Consumers are mostly dissatisfied.
83% of users would likely recommend Honeywell to a friend or colleague.
- Rating Distribution
Pros: Device when it worked, Decent when it worked, Horrid.
Cons: Total lack of phone support, Complete lock of customer support, Customer service at all.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Honeywell has 1.7 star rating based on 147 customer reviews. Consumers are mostly dissatisfied.
83% of users would likely recommend Honeywell to a friend or colleague.
- Rating Distribution
Pros: Device when it worked, Decent when it worked, Horrid.
Cons: Total lack of phone support, Complete lock of customer support, Customer service at all.Recent recommendations regarding this business are as follows: "You are a great company to request assistance.", "Do not purchase their items!", "AVOID HONEYWELLHOME WIRELESS DOORBELLS", "Avoid Honeywell "smart" thermostats", "Honeywell is Not user friendly".
Most users want Honeywell to offer a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Honeywell Reviews
"Need help with thermostat"
The technician was patient and very very helpful. Helped me tremendously. Thank you so much. I would have never got this figured out on my own.
"Pissed off water heater there"
water heater thermostats suck. they never work right for propane. hard to get ahold of anyone and aweful
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
NO continuing support.
- Nice look and design
- Unreliable support
Preferred solution: Support for my product.
User's recommendation: Avoid Honeywell "smart" thermostats
Palm Desert, California
Reset stat to new router
Los Angeles, California
Display screen does not display some numbers
User's recommendation: You are a great company to request assistance.
Regular maintenance
Preferred solution: Full refund
Hialeah, Florida
Need help with thermostat
Jacksonville, Florida
Pissed off water heater there
Middletown, New York
T6 pro Wi-Fi thermostat not able to display proper AccuWeather information, on cell phone. On cell phone homepage with the 2 thermostats. The AccuWeather information will show but never update.
Garbage Product - Even Worse Customer Support
Have been waiting for a warranty replacement on 3 sets of outdoor lighting that stopped working properly after a few months. They agreed to a warranty replacement in March 2023.
It's currently the end of August 2023, and the items still haven't shipped. I even chose a different product because the original one was "out of stock" and the chosen replacement was "in stock". When contacting them for an update, they only tell me that the shipping department is "backed up." Regardless of my item being in stock.
I asked to escalate, and they won't give any additional contact info. You can ONLY contact them by email, and they will not escalate the issue.
- So i thought
- Reputable brand
- Terrible customer service and follow up
Preferred solution: Full refund
User's recommendation: Do not purchase their items!
Edmonton, Alberta
Order a remote control for Honeywell Quietset Whole Room Tower fan
Atlanta, Georgia
Ceiling fan light
Humidifier stopped working
Preferred solution: I would like a replacement unit
Edmonton, Alberta
Order a remote control for Honeywell Quietset Whole Room Tower fan
Stockton, California
HORRIBLE Customer Support and Warranty
I purchased a Honeywell wireless doorbell in 2022, and it stopped working. We replaced the batteries in both units, and it still didn't work.
I called Honeywell Home Customer Service to troubleshoot the product, and the agent walked me through a reset. After resetting the device, it still would not work unless both units were side by side. Honeywell Home has refused to replace the unit unless I have the box and the receipt. I explained that we no longer had the box or receipt because we had purchased a new home and those items had been discarded as trash.
The agent hung up the phone and did not call back to complete the call. DO NOT BUY HONEYWELL PRODUCTS. The company will not back up their products.
We were asked to return the item to the store in the box and with the receipt and the store would be responsible NOT HONEYWELL for exchanging the product. That is a poor policy, and Honeywell does not stand by its products.
User's recommendation: AVOID HONEYWELLHOME WIRELESS DOORBELLS
El Paso, Texas
Preguntas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Thermostat stays on 80 degrees after reset
Preferred solution: Replacement unit
User's recommendation: Honeywell is Not user friendly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lakeland, Florida
Purchase
- It worked great
- Customer service at all
Preferred solution: The air purifier 300 series. I’m lookin at the previous box I ordered a couple of years ago and she’s telling me oh no. That’s not how they sell it. I’m reading it right off the box. I don’t get it
User's recommendation: Try not to use this company
Lake City, South Carolina
Thermostat not working
User's recommendation: Contact Honeywell if you got any concerns they will help
About
Honeywell is a global technology leading company in the sphere of energy sufficiency, safety and security. Today, more than 132,000 people work for the company. Honeywell provides products and solutions in such categories as safety and security, scanning and mobile productivity, healthcare and medical services, industrial process control, automotive and transportation, energy efficiency, manufacturing, oil and gas, refining, aerospace and defense and many more. Honeywell is one of the most well-known companies in the sphere of providing safety and energy sufficiency solutions. Many years of experience have made it one of the most reliable companies to deal with.
Honeywell is ranked 84 out of 335 in Security and Protection Services category
USA
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